Warranty & Service

AmStaff Fitness Warranty

AmStaff Fitness warrants to the original user that the AmStaff Fitness product will be free in material workmanship or defects for a period as specified below from the date of purchase unless otherwise noted on the product.

FOR ALL WARRANTIES * Warranty may be voided for any product which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Any specific issues regarding an AmStaff Fitness product with which a customer is not satisfied will be reviewed on a case-by-case basis.

PART (S) WARRANTY
Bronze Bushings 5 year warranty
Glide Rods 5 year warranty
Pulley Wheels & Cables 180 days warranty
Structural Welds & Frame Limited lifetime warranty
Upholstery 30 days warranty
Wood Items 90 days warranty

Warranty details

AmStaff fitness will warranty this product from defects in material, functionality and workmanship for the stated above from the date of purchase of the product. The warranty applies only to the original purchaser of the product for so long as the original purchaser owns the product, and is non-transferable. Warranty does not apply to barbells that require maintenance.

Warranty against bending

Bar bending is covered only for the first 30 days after delivery. Furthermore, we do not cover a bar that has bent due to any of the following by the user: negligent or faulty use, alteration, maintenance, storage or handling by the user. Negligent or faulty use includes abusive dropping of the bar (i.e., dropping the bar on a box, bench, spotter arms or pins in a power rack; excessive dropping with iron plates or no plates at all; excessive dropping on concrete or similar surfaces; and any other careless usage). All concerns regarding an AmStaff Fitness product will be reviewed on a case-by-case basis. Any issues that are a result of abusive use rather than manufacturing or materials issues will be denied refund/replacement.

Construction

AmStaff Fitness will warranty this product for manufacturer’s defects only.

PART # WARRANTY
OLY 700LBS + COLLARS 1 year warranty
OLY 1500LBS + COLLARS 1 year warranty
OLY007 1 year warranty
OLY008 3 year warranty
OLY009 3 year warranty
OLY010 3 year warranty
OLY011 3 year warranty
OLY012 3 year warranty
OLY013 3 year warranty
OLY014 Lifetime warranty
OLY017 1 year warranty
OLY019 1 year warranty
OLY020 3 year warranty
OLY029 Home use: 3 year warranty
STD001 1 year warranty
STD002 1 year warranty
STD003 1 year warranty
STD004 1 year warranty
STD005 1 year warranty
STD006 1 year warranty
STD007 1 year warranty
STD009 1 year warranty
Product Name/Type WARRANTY
Bumper Plates (10lb & 15lb) 6 months
Bumper Plates (25lb & above) Home use: 3 year warranty
Commercial use: 1 year warranty
Cast Iron Plates 3 year warranty
Crumb Rubber Bumper Plates (10lb & 15lb) 6 months
Crumb Rubber Bumper Plates (25lb & above) 3 year warranty
Coloured Bumper Plates (10lb & 15lb) 6 months
Coloured Bumper Plates (25lb & above) 3 year warranty
Change & Fractional Plates 3 year warranty
Hex Dumbbells Home use: 3 year warranty
Commercial use: 1 year warranty
Urethane (CPU) Dumbbells Home use: 3 year warranty
Commercial use: 1 year warranty
Kettlebells Lifetime warranty
3-in-1 Adjustable Dumbbell Home use: 1 year warranty

To obtain warranty service, you must return the Product to AmStaff Fitness. You must pre-pay any shipping charges, export taxes, customs duties and taxes, or any other charges associated with transportation of the Product. In addition, you are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment. You must present AmStaff Fitness with proof-of-purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this Warranty

This Warranty does not extend to any Product not purchased from AmStaff Fitness or from an authorized AmStaff Fitness reseller. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by AmStaff Fitness; (c) by modification of the Product; (d) as a result of inappropriate assembly. Should any product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished, and the repair will be made if requested by you upon AmStaff Fitness’s receipt of payment or acceptable arrangement of payment.

During the warranty period AmStaff Fitness will at no additional charge, repair or replace (at AmStaff Fitness’s option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal non-commercial, personal, family, or household use. In repairing the product AmStaff Fitness may replace defective parts or, at the option of AmStaff Fitness, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this warranty will become the property of AmStaff Fitness. 

Except as expressly set forth in this warranty AmStaff Fitness makes no other warranties, expressed or implied including any implied warranties of merchantability and fitness for a particular purpose. AmStaff Fitness expressly disclaims all warranties not stated in this warranty. Any implied warranties that may be imposed by law are limited to the terms of this warranty. Neither AmStaff Fitness nor any of its affiliates shall be responsible for incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.

This warranty gives you specific legal rights and you may also have other rights that may vary from state to state/ province to province. This is the only express warranty applicable to AmStaff Fitness branded products. AmStaff Fitness neither assumes nor authorizes anyone to assume for it any other express warranty.

Spacesmart Warranty

SpaceSmart warrants to the original user that the SpaceSmart product will be free from material workmanship defects for the period specified below from the date of purchase unless otherwise noted on the product.


FOR ALL WARRANTIES * Warranty may be voided for any product that has been damaged due to negligent or faulty use, alteration, maintenance, storage, or handling by the user. Any specific issues regarding a SpaceSmart product with which a customer is not satisfied will be reviewed on a case-by-case basis.

PART (S) WARRANTY
Structural Welds & Frame Limited lifetime warranty
Bronze Bushings 5 year warranty
Pulley Wheels & Cables 180 days warranty
Wood Items 90 days warranty
Glide Rods 5 year warranty

To obtain warranty service, you must return the product to SpaceSmart. You must pre-pay any shipping charges, export taxes, customs duties and taxes, or any other charges associated with transportation of the product. In addition, you are responsible for insuring any product shipped or returned. You assume the risk of loss during shipment. You must present SpaceSmart with proof-of-purchase documents (including the date of purchase). Any evidence of alteration, erasing, or forgery of proof-of-purchase documents will be cause to void this warranty.

This warranty does not extend to any product not purchased from SpaceSmart or from an authorized SpaceSmart reseller. This warranty does not extend to any product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by SpaceSmart; (c) by modification of the product; (d) as a result of inappropriate assembly. Should any product submitted for warranty service be found to be ineligible, an estimate of repair cost will be furnished, and the repair will be made if requested by you upon SpaceSmart’s receipt of payment or acceptable arrangement of payment.

During the warranty period, SpaceSmart will, at no additional charge, repair or replace (at SpaceSmart’s option) the product if it becomes defective, malfunctions, or otherwise fails to conform with this warranty under normal non-commercial, personal, family, or household use. In repairing the product, SpaceSmart may replace defective parts or, at the option of SpaceSmart, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and products replaced under this warranty will become the property of SpaceSmart.

Except as expressly set forth in this warranty, SpaceSmart makes no other warranties, expressed or implied, including any implied warranties of merchantability and fitness for a particular purpose. SpaceSmart expressly disclaims all warranties not stated in this warranty. Any implied warranties that may be imposed by law are limited to the terms of this warranty. Neither SpaceSmart nor any of its affiliates shall be responsible for incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.

This warranty gives you specific legal rights and you may also have other rights that may vary from state to state/province to province. This is the only express warranty applicable to SpaceSmart branded products. SpaceSmart neither assumes nor authorizes anyone to assume for it any other express warranty.

XFORM Treadmills, Rowers & Bikes Warranty

XFORM Fitness warrants to the original purchaser of this XFORM branded product (the “Product”) that the frame of the Product shall be free from defect in materials and workmanship for a period of five years from the date of purchase. All other parts and components of the Product shall be free from defect in material and workmanship for a period of two years from the date of purchase when the Product is used under as recommended by XFORM under normal uses and conditions. During the warranty period XFORM will at no additional charge to you, repair or replace (at XFORM option) the frame or any part of the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Warranty. All labor shall be the responsibility of the owner.

This Limited Warranty applies only for Product sold in Canada under the XFORM brand name. This warranty does not cover normal wear and tear on items such as, but not limited to, transportation wheels, foot pedals, rubber grips, plastic end caps, scratched parts, broken covers, cosmetic damage, and excludes paint & finish. Wear items pertain to components that might need to be replaced due to wear and tear resulting from normal usage. This warranty is void if the Produce is improperly stored, assembled, altered and/or modified in any way, misused, abused, is subject to accident, is improperly maintained, and this warranty does not cover repair for any noises such as: squeaks, clunks, thumps resulting from poor or lack of preventive maintenance. This Limited Warranty does extent to any Product that is damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) use with the Product of any part not manufactured or sold by XFORM; (c) by modification of the Product; (d) by normal wear and tear; (e) operation using incorrect power supplies; or (f) as a result of service by anyone other than XFORM, or an authorized XFORM service provider. Should any Product be submitted for warranty service be found ineligible, an estimate of repair cost will be furnished.

Any labor cost is the responsibility of the original purchaser. If a Product requires shipment, delivery or transport it is the purchaser’s sole responsibility and to pay for any fees associated with servicing of a Product. Any evidence of alteration, erasing or forgery of proof-of-purchase documents voids this Limited Warranty. This Limited Warranty applies only to Product purchased from XFORM or from an authorized XFORM reseller.

The warranty does not apply to products that are used in a commercial setting and/or any failure of the product or its components due to alterations or modifications, misuse and abuse, accidental damage, lack of maintenance or improper assembly. Improper assembly can be avoided if the unit is assembled by an authorized technician. Damage due to improper assembly is not covered by the warranty. Common assembly errors can include damaged wire harnesses, stripped screws and nuts, crank arms or damaged threads.

To obtain warranty service, you must contact the original place of purchase. XFORM may, at its option, repair or replace any defective Product frame or parts with new or serviceable used parts that are equivalent in function to the original parts. All exchanged frames and parts replaced under this warranty will at the time of service become the property of XFORM. XFORM reserves the right to change manufacturers of any parts to cover any existing warranty. Any parts determined to be defective must be returned to XFORM to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or Product. In addition, you are responsible for insuring any parts or Product shipped or returned. You assume the risk of loss during shipment.

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